Embedded Technical Account Manager (Onsite)
Tasks
- Administer and document functional acceptance testing
- Configure Axon solutions to customer workflows
- Coordinate escalation paths
- Deliver customer training and knowledge transfer
- Develop Axon product expertise
- Ensure service level expectations and contractual obligations met
- Interpret and communicate release notes
- Monitor support tickets and troubleshoot
- Represent customer feedback internally
- Serve as primary day to day technical contact
- Support monthly invoicing
- Support quarterly business reviews
- Support reporting integrations and operational data workflows
Perks/Benefits
Skills/Tech-stack
API Integration | Acceptance Testing | Cause analysis | Customer Success | Data reporting | Enterprise Software | Enterprise Software Configuration | Enterprise Software Deployment | Functional Acceptance | Functional Acceptance Testing | JSON | Jira | Power BI | Project Management | Root Cause Analysis | Root cause | SQL Server | Salesforce | Security clearance | Software Deployment | Software configuration | Splunk | Technical Troubleshooting
Education
Associate Degree | Bachelor of Arts | Bachelor of Engineering | Bachelor of Science | Master of Science
Roles
Related jobs
-
Embedded Technical Account Manager (Onsite) CAD 74K-118KAPIs | Cause analysis | Data Analysis | Enterprise Software | JSONMid-level Full TimeCanada7h ago
-
AWS | Agentic AI | Agile | Amazon Bedrock | Apache AirflowSenior-level Full TimeToronto, Ontario; New York, USA; Bay … R1d ago
-
Senior Manager, Data Engineer - Collections CAD 94K-130KData Governance | Data Modeling | Data Quality | Data integration | Database ArchitectureComprehensive benefits | Flexible vacation | Personal days | Sick days | Workplace accommodationsSenior-level Full TimeToronto, ON, CA, M1L4S22d ago
-
Senior Manager, LMT Reporting & Analytics CAD 86K-160KAutomation | Behavior scoring | Cause analysis | Credit Risk | Credit ScoringCareer development | Inclusive work environment | Internal training resources | Professional growth opportunitiesSenior-level Full TimeToronto, ON, CA, M5H1B62d ago
-
Senior Manager, Collections Strategy & Analytics CAD 84K-136KAI | Behavioral Scoring | Credit Risk | Credit Scoring | Decision ScienceSenior-level Full TimeToronto, ON, CA, M5H1B62d ago
-
Manager, Analytics and Data Enablement CAD 115K-145KArtificial Intelligence | Automation | Cloud Computing | Data Governance | Data LineageAnnual wellness allowance | Community volunteering opportunities | Employee Discounts on Auto and Property Insurance | Employee discounts | Flexible work arrangementsMid-level Full TimeCanadian Head Office, Canada2d ago
-
Associate Director, Integrated Marketing Analytics CAD 140K-150KAI strategy | Account Planning | Analytics Strategy | Business case | Business case developmentHybrid workMid-level Full TimeCanada2d ago
-
Continuous Improvement | Matrix Organization | Milestone planning | Multidisciplinary team coordination | PDCACollaborative international team | Flexible schedules | Lots of time off | Team outings | Time off for learning and conferencesMid-level Full TimeMontreal, Canada2d ago
-
Manager/ Senior Manager - Analytics Consulting (Pharma) CAD 101K-140KCampaign Measurement | Data Science | Data Visualization | Databricks | Digital KPI TrackingCareer development opportunities | Entrepreneurial environment | Global team collaboration | High responsibilitySenior-level Full TimeCanada - Remote R3d ago
-
Sr. Data Analytics Manager (MHS/Injectables) CAD 99K-132KData Lineage | Data Modeling | Data Quality | Data Quality Management | Data WarehousingSenior-level Full TimeMississauga, ON, CAN - 2300 Meadowvale …3d ago
-
A/B | A/B Testing | Advertising analytics | Airflow | B testingEquity grants | Flexible remote work | Professional developmentSenior-level Full TimeCanada6d ago
-
AI | Advanced Analytics | Analytics | Automation | Business Intelligence401k matching | Employee stock purchase program | Fully remote options | Health and wellness benefits | Hybrid work optionsMid-level Full TimeCanada R7d ago
-
Mid-level Full TimeRemote, Canada R7d ago
-
Budgeting | COGS Reporting | Cause analysis | Chain management | Cost OptimizationDiscounted fitness membership | Generous vacation and PTO | Health & dental benefits | Health spending account | Learning and development fundSenior-level Full TimeToronto, Ontario, Canada7d ago
-
Senior Manager, Data Governance Implementation CAD 115K-135KAI Governance | AWS | Atlan | Azure | Business glossaryContinuous learning | Dental insurance | Fitness benefit | Health insurance | Paid vacationSenior-level Full TimeToronto, Ontario, Canada7d ago
-
Manager, Quantitative Analytics & Reporting CAD 70K-100KAladdin | Automation | Dashboarding | Data Governance | Data QualityMid-level Full TimeCalgary, Canada7d ago
-
Associate Manager Business Analytics USD 75K-125KDashboard Development | Data Modeling | Databricks | Excel | Power BICareer advancement | Education reimbursement | Employee discounts | Employee recognition | Health and dental benefitsMid-level Full TimeLondon, ON, CA7d ago
-
Senior Product Manager- APM & GenAI CAD 125K-165KA/B | A/B Testing | API Integration | B testing | DashboardingSenior-level Full TimeMontreal, Quebec, Canada7d ago
-
Adobe Analytics | Alteryx | Cloud Intelligence | Data Visualization | DatoramaEmployee and family assistance programs | Hybrid work environment | Social recognition program | Wellbeing support | Work flexibilityMid-level Full TimeToronto-81 Bay, 32nd Floor, Canada7d ago
-
Senior Manager, Digital Analytics CAD 106K-139KAdobe Analytics | Advanced Excel | Dashboards | Data Quality | Data Quality ManagementFlex benefits | Paid vacation | Personal days | Retirement savings programSenior-level Full TimeCanada - Mississauga7d ago
-
Senior Manager, Digital Analytics CAD 106K-139KAdobe Analytics | Advanced Excel | Dashboard Reporting | Data Quality | Data Quality ManagementFlex benefits | Long-term incentive program | Paid vacation | Personal days | Retirement savings programSenior-level Full TimeLocation: Mississauga, Canada7d ago
-
Data Portfolio Solution Specialist CAD 64K-106KChange Control | Data Governance | Data Lakes | Data Management | Data WarehousingMid-level Full TimeOakville 01, Canada8d ago
-
Manager, Risk Methodologies and Analytics TPRM CAD 86K-160KAutomation | Data Quality | Data analytics | Excel | GovernanceSenior-level Full TimeToronto, ON, CA, M5H 1H18d ago
-
A/B | A/B Testing | Adobe Analytics | Adobe Customer Journey | Adobe Customer Journey AnalyticsEducation reimbursement | Employee discounts | Employee recognition programs | Flexible health and dental benefits | Mental health benefitMid-level Full TimeToronto, ON, CA8d ago
-
Workforce Analytics Manager USD 75K-109KCapacity modeling | Dashboard Development | Data Analysis | Data Integrity | Demand forecastingCompany Matched Retirement Savings Plan | Comprehensive health benefits | Compressed workweek option | Defined contribution pension plan | Dental insuranceMid-level Full TimeOttawa, ON, CA R8d ago