Associate Enrollment Experience Specialist
Tasks
- Administer enrollment and eligibility
- Detect discrepancies and improve enrollment workflow
- Document actions across multiple systems
- Identify workflow improvement opportunities and escalate issues
- Navigate complex member data and apply guidelines
- Participate in meetings with account representatives
- Resolve member inquiries with teams and vendors
Perks/Benefits
- 401k
- Dental insurance
- Life insurance
- Medical insurance
- Paid time off
- Vision insurance
- Volunteer paid time off
Skills/Tech-stack
Customer Service | Data Analysis | Data entry | Eligibility verification | Workflow Improvement
Education
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