Business Insights Manager, Operational Analytics
CAN, Ontario, Toronto, 250 Bloor Street East, Canada
CAD 113K-163K Mid-level Full Time
Tasks
- Analyze customer journeys across touchpoints
- Build KPI targets governance frameworks
- Build cross-functional stakeholder relationships
- Coach and develop analysts
- Create and maintain enterprise dashboards and reports
- Drive operational analytics maturity through consistent definitions and reporting
- Identify trends anomalies and opportunities in large datasets
- Lead hypothesis testing for customer experience drivers
- Plan scope and timelines and manage project risks
- Present insights with data storytelling
- Translate insights into actions with stakeholders
Perks/Benefits
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Hybrid work environment
- Incentive programs
- Life insurance
- Mental health benefits
- Paid time off
- Retirement savings plans
- Vision insurance
- Wellness benefits
Skills/Tech-stack
Customer Journey | Customer journey analysis | Data Governance | Data Visualization | Data analytics | Journey analysis | Key Performance Indicators | Net Promoter Score | Performance indicators | Power BI | Python | R | SQL | Service Level | Service Level Reporting | Tableau
Education
N/A
Related jobs
-
AI & Analytics Consulting Manager CAD 120K-170KAPI Design | Agile | BPMN | Camunda | Event DrivenCareer developmentSenior-level Full TimeOntario, Canada - Remote R22h ago
-
Consultant, Data Visualization and Insights CAD 50K-56KAzure Databricks | Business Intelligence | Copilot Studio | Data Visualization | Data analyticsBanking benefits | Employee share purchase plan | Hybrid work arrangement | Paid day off for growth and development | Pension planMid-level Full TimeToronto-161 Bay St., 5th, Canada22h ago
-
Data Analyst CAD 75K-100KA/B | A/B Testing | Amazon Redshift | B testing | BashFlexible working hours | Health & wellness benefits | Learning and development culture | Parental leave | Retirement planningMid-level Full TimeToronto1d ago
-
Principal Marketing Analytics Manager CAD 117K-160KAttribution Modeling | Marketing Analytics | Marketing funnel | Multi-Touch Attribution | Multi-touch)Bonus structure | Co-working access | Performance review program | Remote-first work flexibilitySenior-level Full TimeBritish Columbia1d ago
-
Principal Marketing Analytics Manager CAD 117K-160KAttribution | Business Intelligence | Funnel Analysis | Marketing Analytics | Marketing funnelBonus structure | Flexible work options | Performance review feedback | Professional growth support | Remote workSenior-level Full TimeOntario1d ago
-
Manager, HRIS & People Analytics CAD 130K-145KBusiness Process | Business Process Design | Cause analysis | Data Governance | Data IntegrityAccess to fitness facilities | Health spending account | LinkedIn Learning access | Medical, dental, vision benefits | Mental health benefitsMid-level Full TimeCalgary, AB R1d ago
-
Engineering Manager CAD 138K-200KAI guardrails | Agentic Workflows | Code review | Debugging | Information RetrievalExtended health benefits | RRSP matching | Remote work (Canada) | Stock options | Unlimited paid vacationMid-level Full TimeCanada, Remote R1d ago
-
Senior Data Analyst, Business Intelligence CAD 85K-115KDAX | Data Modeling | Data Security | Google BigQuery | Incremental refreshEmployment equity | Inclusion and respectSenior-level Full TimeMontréal, QC, Canada1d ago
-
Mid-level Full TimeToronto, ON, M6B 4C4, CA1d ago
-
Principal Product Manager - AI/ML CAD 111K-150KAPIs | AWS SageMaker | Amplitude | Artificial Intelligence | Generative AISenior-level Full TimeToronto, ON1d ago
-
Manager, Financial Planning & Analytics CAD 90K-115KBudgeting | Business Intelligence | Data analytics | Financial Forecasting | Financial ModelingCareer growth opportunities | Discounted stock purchase plans | Employee discounts | Health and wellness benefits | Online training systemMid-level Full Time0119, Canada1d ago
-
Consultant, Automation & Analytics CAD 48K-53KAWS | Alteryx | Automation | Azure | Azure DevOpsBenefits program | Employee share purchase plan | Paid time off | Pension plan | Professional development opportunitiesMid-level Full TimeToronto-81 Bay, 27th Floor, Canada1d ago
-
Manager, Media Analytics & BI Enablement CAD 48K-53KAdobe Analytics | Alteryx | Datorama | ETL | Marketing Cloud IntelligenceEmployee recognition program | Hybrid work flexibility | Paid time off | Professional development support | Wellbeing supportMid-level Full TimeToronto-81 Bay, 33rd Floor, Canada1d ago
-
Senior Manager, Offer Design & Fulfillment CAD 84K-156KCampaign Execution | Change Management | Cloud platform | Customer Communications | DB2Accessibility and workplace accommodations | Community engagement opportunities | Competitive rewards program | Cross-functional development opportunities | Diversity inclusion allyship initiativesSenior-level Full TimeToronto, ON, CA, M5C2T61d ago
-
Web Analytics and Digital Marketing Manager CAD 80K-110KEnhanced Conversions | Google Ads | Google Analytics | Google Analytics 4 | Google BigQueryCompetitive benefits | Comprehensive training | FlexibilityMid-level Full Time500 Lake Shore Blvd W, Toronto, …1d ago
-
Program Manager, Applied AI Enablement (Hybrid) CAD 88K-138KAgile | Artificial Intelligence | Dashboard Reporting | Data analytics | GenAIEmployee benefits | Hybrid work | Paid time offMid-level Full TimeMontreal 700, Canada R1d ago
-
Manager, Credit Strategy and Data Science CAD 67K-110KA/B | A/B Testing | Apache Hadoop | Apache Spark | B testingCollaborative team | Comprehensive total rewards program | Development opportunities | Training and coachingMid-level Full TimeRBC WATERPARK PLACE, 88 QUEENS QUAY …1d ago
-
Senior Manager, Canadian Provisions and Analytics CAD 86K-160KChange Management | Dashboards | Data Governance | Data Quality | Data analyticsAccident insurance | Health insurance | Life insurance | Retirement savings plan | Tuition reimbursementSenior-level Full TimeBMOPLACE, Canada1d ago
-
AWS | Apache Airflow | Apache Spark | Azure | Data ComplianceMid-level Full TimeRemote, Toronto R2d ago
-
Manager, Advanced Analytics-2 CAD 96K-136KData Visualization | Data analytics | Econometrics | Financial Analysis | ForecastingCareer development | Health and well-being benefits | Paid time off | Recognition programs | Savings and retirement programsMid-level Full TimeTD Centre - TD Tower - …2d ago
-
Senior Data Analyst, Business Intelligence CAD 85K-115KDAX | Dashboard Development | Data Modeling | Data Visualization | Google BigQuerySenior-level Full TimeMontréal, QC, Canada4d ago
-
Engineering Manager, Machine Learning USD 145K-180KData Pipelines | Data Science | Experimentation | Geospatial Data | Machine LearningCoworking stipend | Education budget | Flexible schedule | Home office stipend | Remote workMid-level Full TimeRemote: United States | Canada | … R4d ago
-
Clinical Trial Simulation | Clinical trial | Exposure-response | Exposure-response modeling | MATLABFlex benefits program | Hybrid work mode | Paid vacation | Personal days | Retirement savings programSenior-level Full TimeCanada - Mississauga4d ago
-
Artificial Intelligence | Business Intelligence | Data Cleansing | Data Mining | Data ModelingSenior-level Full TimeToronto, ON, CA, M5H 1H14d ago
-
Manager, Digital Analytics Implementation Specialist CAD 69K-129KAdobe Analytics | Adobe Experience | Adobe Experience Platform | Adobe Experience Platform Web SDK | Adobe LaunchMid-level Full TimeToronto, ON, CA, M5H 0B44d ago