Contact Center Analytics Developer

Remote, Minnesota, United States R

USD 80K-103K (estimate) Mid-level Full Time

@ A...

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Found 2d ago

Tasks

Build dashboards and reporting
Configure NICE CXone Interaction Analytics
Deliver decision ready analytics to stakeholders
Maintain analytics categories rules phrase libraries datasets workspaces
Monitor data completeness and platform health
Secure sensitive customer data
Support analytics governance documentation and quality standards
Troubleshoot reporting and data flow issues
Validate and tune analytics outputs

Perks/Benefits

Skills/Tech-stack

Education

N/A

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Contact Center Analytics Developer

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