Customer Success Manager, Data & Analytics
IND-Mumbai-One World Center, India
INR 800K-900K (estimate) Mid-level Full Time
Tasks
- Align client use cases for sales to value transition
- Capture voice of customers for product roadmaps
- Demonstrate value of market data solutions
- Develop customer value plans
- Drive technical onboarding and integration
- Enable user onboarding and training
- Execute customer coverage model
- Generate sales leads for growth
- Maintain client data and feed usage
- Manage customer lifecycle
- Optimize deployment engagement adoption return on investment
- Secure service contract renewal and retention
- Support account management strategies
- Triage operational support and expertise
Perks/Benefits
Skills/Tech-stack
Client demonstrations | Commercial acumen | Customer Success | Customer lifecycle | Customer lifecycle management | Data Onboarding | Data-Driven Optimization | Data-driven | Digital Wealth | Integration | Lifecycle Management | Low Latency | Market Data | Negotiation | Networking | Operational support | Product Roadmaps | Real Time | Real-time Data | Software development | Technical Communication | Training platforms | Voice of Customer
Education
N/A
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