Outreach & Enrollment Trainer
California ( LA, Sacramento, Oakland)
R
USD 100K-120K Mid-level Full Time
Tasks
- Audit teams for compliance and quality
- Build training plans
- Coordinate shadowing and call field auditing
- Create competency checklists
- Deliver onsite training
- Design training programs
- Develop self service training modules
- Identify capability strengths and gaps
- Lead cohort training
- Maintain CMS DHCS marketing compliance
- Own ongoing learning and development
Perks/Benefits
- 401k match
- Company-Paid Holidays
- Dental insurance
- Flexible spending account
- Life insurance
- Long-term disability
- Medical insurance
- Paid Holidays
- Paid parental leave
- Paid time off
- Short-term disability
- Vision insurance
Skills/Tech-stack
CMS Compliance | Call Center | Call center operations | Coaching | Competency Frameworks | DHCS Compliance | Healthcare sales | Instructional Design | LMS | Learning Management System | Learning management | Management System | Marketing compliance | Medi-Cal | Medicare | Onboarding | Sales | Sales Enablement | Self Service Training | Self-Service | Service training | Telephonic Enrollment | Training Development | Training materials
Education
Regions
Countries
States
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