Data Center Manager, DCO
Tasks
- Assign trouble tickets
- Coordinate travel for training
- Develop career paths
- Document policies and procedures to meet SLAs
- Improve workflows and throughput
- Lead data center technicians
- Lead outage response
- Maintain on-call schedule
- Manage 7x24 shift scheduling
- Manage data center operations
- Monitor and meet operational KPIs
- Oversee hardware logistics
- Recruit and train technicians
Perks/Benefits
- 401k matching
- Adoption reimbursement
- Dental insurance
- EAP
- Flexible spending accounts
- Health insurance
- Medical Advice Line
- Paid time off
- Parental leave
- Vision insurance
Skills/Tech-stack
AWS | Automation | Client-Server | Client-server environments | Hardware Troubleshooting | Linux | Network Troubleshooting | Queue management | Server environments | System management | Technical writing
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
Roles
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