Data Center Manager, DCO
Tasks
- Assign work to data center technicians
- Coordinate on-call schedules
- Create career paths
- Improve workflows and throughput
- Lead hardware diagnostics
- Lead network diagnostics
- Lead on-call rotation
- Maintain operational KPIs
- Manage 7x24 shift arrangements
- Manage data center operations
- Manage hardware logistics
- Manage incident and outage events
- Oversee queue management
- Perform technical troubleshooting and repairs
- Prioritize trouble tickets
- Recommend and document policies and procedures
- Recruit and train technicians
- Update internal tools
Perks/Benefits
- 401k matching
- Adoption and surrogacy reimbursement
- Dental insurance
- EAP mental health support
- Flexible spending accounts
- Health insurance
- Paid time off
- Parental leave
- Travel support
- Vision insurance
Skills/Tech-stack
AWS | Automation | Client-Server | Client-server environments | Data center | Data center operations | Hardware Diagnostics | Incident Management | KPI Management | Linux | Management Tools | Network Diagnostics | Networking | Outage Management | Queue management | Security | Server environments | System management | System management tools | Technical writing | Troubleshooting
Education
N/A
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