Defective Recovery and Cost Optimization Manager
SOH01 - Singapore HP Campus Block 1 (SOH01)
SGD 60K-92K (estimate) Mid-level Full Time
Tasks
- Accelerate repair closures and improve recovery outcomes
- Conduct data driven performance and recovery analysis
- Drive RMA cost management and cost reduction initiatives
- Ensure compliance with RMA processes and KPIs
- Execute RMA governance framework with RACI
- Manage end to end RMA operations
- Manage inventory repair aging and recovery performance
- Represent operational performance risks and improvement plans
- Resolve operational issues with logistics vendors and repair teams
- Serve as primary escalation point for RMA issues
Perks/Benefits
- N/A
Skills/Tech-stack
Chain management | Data Analysis | Inventory Management | Microsoft Excel | Microsoft PowerPoint | Power BI | Process Improvement | Project Management | RMA management | SAP S4HANA | Supply Chain | Supply Chain Management | Vendor management | Warranty processing
Roles
Manager | Operations | Operations Manager | Supply Chain Manager
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