Embedded Technical Account Manager (Onsite)
Tasks
- Administer and document functional acceptance testing
- Configure Axon solutions to customer workflows
- Coordinate escalation paths
- Deliver customer training and knowledge transfer
- Develop Axon product expertise
- Ensure service level expectations and contractual obligations met
- Interpret and communicate release notes
- Monitor support tickets and troubleshoot
- Represent customer feedback internally
- Serve as primary day to day technical contact
- Support monthly invoicing
- Support quarterly business reviews
- Support reporting integrations and operational data workflows
Perks/Benefits
Skills/Tech-stack
API Integration | Acceptance Testing | Cause analysis | Customer Success | Data reporting | Enterprise Software | Enterprise Software Configuration | Enterprise Software Deployment | Functional Acceptance | Functional Acceptance Testing | JSON | Jira | Power BI | Project Management | Root Cause Analysis | Root cause | SQL Server | Salesforce | Security clearance | Software Deployment | Software configuration | Splunk | Technical Troubleshooting
Education
Associate Degree | Bachelor of Arts | Bachelor of Engineering | Bachelor of Science | Master of Science
Roles
Related jobs
-
AI Solutions Deployment Manager, Cloud Applied AI, Telco USD 183K-265KAgentic AI | Cloud Architecture | Cloud platform | Conversational AI | Evaluation FrameworksSenior-level Full TimeWaterloo, ON, Canada; New York, NY, …1d ago
-
Manager, Data Science, AI Risk CAD 75K-141KAI Risk | AI risk management | Audit evidence | Audit evidence management | Control effectivenessAccident insurance | Health insurance | Life insurance | Retirement savings plans | Tuition reimbursementMid-level Full TimeFCP, Canada2d ago
-
Senior Manager, CCR Capital Analytics CAD 81K-115KBA CVA | Bitbucket | CCR IMM | CVA modeling | Derivative pricingCareer Development and Progression Opportunities | Employee share ownership program | Health benefits from day one | Pension plan matching | Performance bonusSenior-level Full TimeToronto, ON, CA, M5H 1H12d ago
-
Manager, Strategic Analytics CAD 93K-130KBudget Management | Business Development | Change Management | Clinical Operations Reporting | Clinical operationsCorporate discounts | Development opportunities | Flexible work environment | Healthcare pension plan | On-site gym accessMid-level Full TimeToronto, ON, Canada R3d ago
-
Staff AI Solutions Deployment Developer, Applied AI USD 183K-265KAPI Development | Agentic AI | Architectural Guidance | Cloud Architecture | Cloud platformSenior-level Full TimeWaterloo, ON, Canada; New York, NY, …3d ago
-
Agile | Analytics | Backlog Management | Business Intelligence | Client workshops401k | Dental insurance | Disability insurance | Employee stock purchase plan | Flexible spending accountExecutive-level Full TimeCanada R3d ago
-
Senior Technical Program Manager-Data Science CAD 121K-169KAI | AI Engineering | Agile | Continuous Improvement | Data PipelinesSenior-level Full TimeToronto, Canada3d ago
-
Senior Manager, Analytics and BI CAD 81K-115KBigQuery | Campaign Measurement | Cloud Computing | Dashboarding | Data ModelingCross-functional development opportunities | Employee resource groups | Flexible vacation | Online courses | Personal daysSenior-level Full TimeToronto, ON, CA, M5H 1H13d ago
-
Product Engineering (Fabric Data Engineering) CAD 80K-120KAzure DevOps | Azure Monitor | BI Semantic Model | CI/CD | Change Data FeedCommunity volunteering | Employee discounts | Flexible work arrangements | Good Office Program | Personal daysMid-level Full TimeCanadian Head Office (It), Canada R3d ago
-
Data Scientist Manager CAD 158K-208KAPIs | AWS | Agent systems | Agentic AI | AgileFlexible working | Home office 40%Senior-level Full TimeToronto, Canada3d ago
-
Cause analysis | Data Analysis | Data Governance | Data Modeling | Data VisualizationCareer development | Health and well-being benefits | Mentorship | Paid time off | Savings and retirement programsMid-level Full TimeTD Centre - South - 79 …3d ago
-
Business Intelligence | Capacity Planning | Data Modeling | Data Visualization | ExcelAdoption reimbursement | Company-paid medical, dental & vision | Employee assistance program | Flextime | Learning and developmentSenior-level Full TimeCanada4d ago
-
Manager, Credit Modeling & Analytics CAD 157K-179KAmazon QuickSight | Credit Card Underwriting | Credit Risk | Credit card | Credit risk modelingHealth coverage for dependents | Hybrid work model | Mental health coverage | Spouse and partner coverage | Tuition subsidyMid-level Full TimeToronto, Ontario, Canada R4d ago
-
ADP | Accounting Investigations | Alteryx | Artificial Intelligence | Bloomberg TOMSBanking benefits | Employee share purchase plan | Hybrid work arrangement | Incentive pay | Onsite flexibilitySenior-level Full TimeToronto-81 Bay, 26th Floor, Canada4d ago
-
Automation | Business Intelligence | Data Governance | Data Quality | Data integrationBenefits starting day 1 | Company vehicle or car allowance | Free coffee | Free parking | Hybrid remote workSenior-level Full Time405 TWM, Ontario, Canada, M9C 5J1 R4d ago
-
Manager, Sales Analytics & Enablement CAD 105K-115KArtificial Intelligence | Automation | Business Intelligence | CRM | Commercial planningAdoption benefits | Bonus eligibility | Coffee machine discounts | Discounts on company products | Educational assistanceSenior-level Full TimeNorth York, CA R4d ago
-
Senior Manager, Wealth Growth & Analytics CAD 86K-160KAI | AWS | Campaign Measurement | Data Governance | Data QualityAccident insurance | Health insurance | Life insurance | Performance incentives | Retirement savings plansSenior-level Full TimeFCP, Canada4d ago
-
Manager, Data Architect CAD 90K-105KAzure Data | Azure Data Factory | Azure SQL | DAX | Data FactoryDental insurance | Medical insurance | Paid time off | RRSPSenior-level Full TimeToronto - 1 University, Canada4d ago
-
Business Intelligence | CRM automation | Cross-Functional Collaboration | Cross-functional | Customer Relationship ManagementDeferred Profit Sharing Plan | Dental insurance | Health insurance | Life insurance | Paid time offSenior-level Full TimeToronto, Ontario, CAN5d ago
-
Audit evidence | Cause analysis | Change Management | Collibra | Data ControlsInclusive work environment | Internal training programs | Professional development conversationsMid-level Full TimeToronto, ON, CA, M5H1B65d ago
-
Senior Manager, Reporting and Analytics CAD 90K-135KA/B | A/B Testing | Alteryx | B testing | ClusteringBonuses | Flexible benefitsSenior-level Full TimeRBC WATERPARK PLACE, 88 QUEENS QUAY …5d ago
-
Manager/ Sr. Manager - Analytics Consulting (Canada) CAD 128K-155KCloud Platforms | Data Visualization | HDFS | Hadoop | HiveCareer development opportunities | Entrepreneurial environment | Fast-growing team | Individual responsibilitySenior-level Full TimeToronto, Ontario, Canada - Remote R6d ago
-
Senior Manager, Workforce Planning Strategy & Analytics CAD 138K-208KBusiness Analytics | Capacity Planning | Data Modeling | Data Pipelines | Data VisualizationAdoption reimbursement | Bonusly | Company-paid dental | Company-paid medical | Company-paid visionSenior-level Full TimeCanada Remote R6d ago
-
Manager - Data Strategy and Analytics CAD 74K-118KAgile | Business architecture | Cause analysis | Data Mining | Data analyticsMid-level Full TimeMarkham, ON, CA8d ago
-
Correlation Analysis | Dashboards | Data Governance | Data Visualization | ExcelCollaborative environment | Hybrid work | Inclusive workplace | Professional growthMid-level Full TimeCanada R8d ago