Enrollment Manager
Tasks
- Achieve patient census targets
- Collaborate with care teams to streamline enrollment
- Define and analyze enrollment KPIs
- Develop SOPs and training materials
- Ensure compliance with enrollment regulations
- Lead and develop enrollment team
- Maintain patient focused team culture
- Monitor workflows and team metrics
- Oversee patient enrollment process
- Provide data driven reports to leadership
- Resolve complex enrollment escalations
- Review required documentation
- Verify patient eligibility and insurance
Perks/Benefits
Skills/Tech-stack
Call Center | Call center management | Customer Service | Eligibility verification | Healthcare Compliance | Healthcare management | Healthcare management systems | Healthcare operations | Insurance verification | Intake | KPI Reporting | Management systems | Microsoft Office | Outbound calling | Patient enrollment | Process Improvement | SOP Development | Training Development
Education
Bachelor of Business Administration | Bachelor of Engineering | Bachelor of Science | Bachelor of Science in Healthcare Administration
Roles
Enrollment Manager | Enrollment Team Manager | Manager | Team Manager
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