Fulfillment Manager
Tasks
- Build and update SOPs and ensure consistent execution
- Coach and develop field teams and drivers
- Conduct weekly 1 1s with direct reports
- Defend budget and manage operational expenses
- Drive operational efficiency using operational metrics
- Identify route and operational efficiency improvements to reduce cost per delivery
- Identify staffing and scheduling optimizations to reduce labor cost
- Maintain SLA compliance
- Maintain safety quality attendance and customer service standards
- Manage fulfillment lifecycle from warehouse floor to final delivery mile
- Oversee on site warehouse operations
- Use AI tools to create and publish SOPs
Perks/Benefits
- 401k
- Beverages
- Dental insurance
- Equipment Certification Courses
- Health insurance
- Paid time off
- Parental leave
- Snacks
- Team events
- Vision insurance
Skills/Tech-stack
AI tools | Budget Management | Cost Optimization | Data Analysis | Incident Management | Key Performance Indicators | Labor Cost Optimization | Logistics | Operations Management | P&L Management | Performance Management | Performance indicators | Route Optimization | SLA management | SOP Development | Safety Management | Team leadership | Training and development | Warehouse Operations | Workforce scheduling
Education
N/A
Roles
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