Head of Partner Experience, Embedded Payroll
Denver, CO;Las Vegas, NV;Chicago, IL;Los Angeles, CA;Phoenix, AZ
USD 124K-189K Executive-level Full Time
Tasks
- Collaborate across functions to reduce cost to serve
- Define support service level agreements
- Develop team playbook and career paths
- Lead enablement and tier 2 operations teams
- Manage partner support relationships
- Onboard partners with white glove support
- Operate customer experience service model
- Refine CX data model
- Resolve payroll tax notices
- Scale customer experience strategy
- Track CX OKRs
- Train partner customer support teams
- Transfer payroll accounts
- Translate partner pain points into product ideas
Perks/Benefits
- N/A
Skills/Tech-stack
Channel partnerships | Customer Experience | Customer support | Data Analysis | Operations Management | Partner management | Payroll Support | Process Improvement | Service Level | Service Level Agreements | Strategy development | Tax Notice Resolution | Workflow design
Education
N/A
Related jobs
-
Indirect National Fulfillment Director USD 121K-262KCounter Offers | Credit Risk | Credit policy | Credit reporting | Exception ReviewExecutive-level Full TimeVirtual - Ohio, United States R1d ago
-
Analytics | Budgeting | Compliance operations | Executive reporting | ForecastingExecutive-level Full TimeChicago, IL, United States1d ago
-
Banner | Business Intelligence | Dashboards | Data Integrity | Data VisualizationExecutive-level Full TimeSavannah1d ago
-
Executive Director, Clinical Data Science USD 273K-358KAI | Bioinformatics | Biomarker Analysis | Biostatistics | Clinical trialsEmployee benefits programsExecutive-level Full TimeRemote, United States R2d ago
-
Director, Regulated Bioanalytics, Sample Management USD 173K-272KADME | Automated Storage | Automated storage systems | Automation platforms | BioanalysisExecutive-level Full TimeUSA - Pennsylvania - Lower Gwynedd …2d ago
-
Senior Director, Competitive Insights and Analytics USD 218K-327KClinical Data Analysis | Clinical Trial Design | Clinical data | Clinical trial | Competitive IntelligenceDiversity and collaboration | Growth and development | Health insurance | Inclusive work culture | Lifelong learningSenior-level Full TimeUS - Waltham - MA, United …2d ago
-
Senior Director, Competitive Insights and Analytics USD 218K-327KClinical Trial Design | Clinical data | Clinical trial | Competitive Intelligence | Data AnalysisHealth insurance | Long-term incentive program | Paid Holidays | Paid leaves | Paid vacationSenior-level Full TimeUS - Gaithersburg - MD, United …2d ago
-
Lead Director, Operational Analytics USD 100K-231KCare management | Causal Inference | Claims data | Claims data analysis | Clinical analyticsMedical, dental & vision coverage | Paid time off | Retirement savings options | Wellness programsSenior-level Full TimeHartford-Farmington Ave Rogers, United States3d ago
-
Director, Commercial Forecasting & Analytics USD 188K-282KData Analysis | Excel | Financial Modeling | Forecasting | P and LRemote workExecutive-level Full TimeUS - Home-Based - PA, United … R3d ago
-
Director of Experimentation Analytics USD 138K-200KA/B | A/B Testing | B testing | Data Analysis | ExperimentationBusiness resource groups | Health insurance | Paid medical leave | Paid parental leave | Paid time offExecutive-level Full TimeKS Overland Park, United States3d ago
-
Analytics modeling | Behavioral analytics | Business Analytics | Competitive Intelligence | Data Analysis401k | Dental insurance | Health insurance | Long-term incentive program | Paid HolidaysMid-level Full TimeMettawa, IL, United States3d ago
-
Senior Director Analytics USD 73K-117KAccounting | Data Analysis | Executive Communication | General Ledger | Healthcare revenue cycleCompetitive benefits packageSenior-level Full TimeDallas, TX, United States3d ago
-
Director Customer Analytics USD 160K-240KCSAT | Churn modeling | Customer Analytics | Customer Experience | Customer SegmentationExecutive-level Full TimeColumbus OH - Arena District, United …4d ago
-
Global Head of AI, MD USD 170K-282KAI Governance | Artificial Intelligence | Data Science | Enterprise Architecture | KPI frameworksExecutive-level Full TimeCR1 - 700 District, United States4d ago
-
Admissions | Admissions and Recruitment | Admissions and Recruitment Planning | Budget Management | Compliance ManagementMid-level Full TimeMemphis6d ago
-
Associate Vice President of Enrollment Management USD 150K-150KAdmissions | Compliance Management | Data Analysis | Data Security | Enrollment ManagementMid-level Full TimeMain Campus (Houghton, MI)6d ago
-
Associate Director, Emerging Channel Insights & Analytics -Market Access & Patient Services USD 137K-261KAccess Strategy | Channel analysis | Claims Analysis | Commercial Insurance | Data Analysis401k plan | Medical/Dental/Vision insurance | Paid time off | Short Term Incentive ProgramMid-level Full TimeIrvine, CA, United States7d ago
-
Cerner | Change Management | Clinical decision support | Clinical informatics | Clinical systemsExecutive-level Full TimeHuntington, WV, United States7d ago
-
Director, Supply Chain CI and Analytics USD 150K-205KChange Management | Continuous Improvement | Data Quality | Data Security | Data analyticsExecutive-level Full TimeCORP Evansville Head Division Office IN …8d ago
-
Commodities Head of Portfolio Management and Analytics USD 200K-300KBacktesting | Data Analysis | Financial instruments | Loss Attribution | Mathematical Modeling401k | Disability insurance | Life insurance | Medical, dental & vision coverage | Paid HolidaysExecutive-level Full Time2700 POST OAK BLVD HOUSTON, United …8d ago
-
Analytics | Artificial Intelligence | Business Intelligence | Cloud Data | Cloud data platform401k | Company paid life insurance | Health, dental, vision insurance | Hybrid work | Long-term disabilityExecutive-level Full TimeDallas Headquarters, United States8d ago
-
APIs | Artificial Intelligence | Co-sell | Commercial negotiation | Executive Communication401k match | Employee resource groups | Health benefits | Hybrid work model | Leadership coachingExecutive-level Full TimeChicago, United States8d ago
-
Head of Statistical Programming USD 257K-385KArtificial Intelligence | Automation | Budget Management | CDISC | Clinical programmingHealth insurance | Paid Holidays | Paid leaves | Paid vacation | Retirement planExecutive-level Full TimeUS - Boston - MA, United …8d ago
-
Marketing Science Director (Media Analytics) USD 130K-150KA/B | A/B Testing | B testing | Dashboarding | Data AnalysisAffinity groups access | Compassionate leave | Competitive benefits packages | Early dismissal Friday | Employee discountsExecutive-level Full TimeNew York8d ago
-
Business Analytics | Competitive Intelligence | Data Analysis | Data Science | ForecastingExecutive-level Full TimeRemote Position (USA), United States R9d ago