Manager, CX Analytics

Bangalore, India

INR 700K-750K (estimate) Mid-level Full Time

@ E...

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Found 1d ago

Tasks

Automate recurring reporting
Build dashboards
Create decision ready narratives
Define CX metrics
Define event tracking needs
Deliver CX insights to leadership
Identify CX process inefficiencies
Instrument CX data
Maintain analytical frameworks
Maintain analytical models
Model headcount and productivity
Own CX analytics lifecycle
Prototype data solutions
Quantify cost impact of inefficiencies
Write data instrumentation requirements

Perks/Benefits

Skills/Tech-stack

Education

N/A

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Manager, CX Analytics

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