Manager, Process Optimization

Clearwater, FL, United States

USD 95K-115K (estimate) Mid-level Full Time

@ A...

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Found 1d ago

Tasks

Collaborate with business leaders on improvement culture
Create training materials for standardized processes
Design deploy and implement standardized processes
Develop executive presentations
Guide prioritization and delivery of call center improvement activities
Identify and scope call center improvement projects
Improve call center revenue profitability and customer experience
Lead continuous process improvement
Run improvement projects

Perks/Benefits

Skills/Tech-stack

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Manager, Process Optimization

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