Manager, Records Fulfillment
Las Vegas, Nevada, United States
USD 44K-50K (estimate) Senior-level Full Time
Tasks
- Conduct quality control audits for accuracy completeness and compliance
- Handle escalations for complex fulfillment issues
- Identify workflow friction points and drive process improvements
- Implement corrective action plans
- Lead records fulfillment team
- Maintain HIPAA compliant communication and data handling
- Manage SLA performance
- Monitor performance metrics turnaround accuracy and SLA adherence
- Oversee intake reconciliation and delivery of records
- Review reconcile and validate Excel tracking reports
- Triage inbound requests and route workflows
Perks/Benefits
Skills/Tech-stack
Data Reconciliation | HIPAA | Inbox Triage | Medical terminology | Microsoft Excel | Outlook | Quality Control | Service Level | Service Level Agreements | Windows | Workflow Management
Education
Bachelor of Engineering | Bachelor of Science | GED | High School Diploma
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