Order Fulfillment Coordinator
Tasks
- Collaborate with internal teams to improve operational efficiency
- Coordinate inventory availability
- Create and process capital orders
- Create and process equipment orders
- Create and process service purchase orders
- Generate domestic and international shipping documentation
- Investigate and resolve customer complaints and order issues
- Investigate inventory shortages and discrepancies
- Maintain accurate records in ERP and order management systems
- Manage product returns
- Monitor inventory levels and communicate stock availability
- Prepare customer quotations and proforma invoices
- Process customer credit card payments
- Process customer invoices and resolve billing discrepancies
- Track and monitor service orders
Perks/Benefits
- 401k
- Fertility benefits
- Medical coverage
- Overtime opportunities
- Paid Holidays
- Paid time off
- Parental leave
- Sick leave
- Workplace Hybrid Setting
Skills/Tech-stack
Billing reconciliation | CRM | Card Processing | Credit card | Credit card processing | Customer Service | ERP | Interpersonal Communication | Inventory Management | Invoicing | MS Office | Management systems | Order Management | Order Management Systems | Order processing | Problem Solving | Purchase order | Purchase order processing | Return Authorization | Shipping documentation
Regions
Countries
States
Cities
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