Process Optimization Manager
Jacksonville, FL, United States
USD 86K-130K (estimate) Mid-level Full Time
Tasks
- Analyze root causes
- Assess current state processes
- Build project charters and roadmaps
- Design future state processes
- Develop business cases and ROI estimates
- Document process variations
- Drive continuous improvement culture
- Eliminate non value added activity
- Enhance data quality
- Evaluate AI automation RPA analytics opportunities
- Facilitate value stream mapping
- Identify process pain points
- Improve control effectiveness
- Improve quality and cycle time
- Increase productivity and transparency
- Manage cross functional stakeholder follow up
- Map dependencies
- Prepare executive presentations and decision materials
- Run root cause analysis
- Standardize workflows
- Support technology enabled process changes
- Track milestones and manage issues risks
- Translate business needs into workflow requirements
Perks/Benefits
- N/A
Skills/Tech-stack
AI | Agile | Analytics | Business Analysis | Business Transformation | Cause analysis | Claims | Confluence | Control Improvement | Data Analysis | Data Quality | Insurance operations | Jira | Lean | Microsoft Excel | Microsoft Outlook | Microsoft PowerPoint | Microsoft Project | Microsoft Teams | Microsoft Word | Operational excellence | Power Automate | Power BI | Process Improvement | Process Mapping | Process Standardization | Project Management | RPA | Reinsurance | Reporting | Root Cause Analysis | Root cause | SQL | Scrum | ServiceNow | SharePoint | Six Sigma | Tableau | Underwriting | Value Stream | Value stream mapping | Visio | Workflow automation
Education
Bachelor of Arts | Bachelor of Engineering | Bachelor of Science
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