Associate Director, CRM Reporting and Analytics
Tasks
- Define CRM reporting strategy
- Design Slate queries dashboards and visualizations
- Ensure data integrity and validation
- Gather reporting requirements from stakeholders
- Integrate CRM analytics with business intelligence tools
- Lead continuous improvements in reporting and visualization
- Maintain reporting frameworks and documentation
- Oversee data updates change requests and integrity checks
- Provide enrollment analytics storytelling for leadership
- Supervise data management staff
- Support Slate development during peak periods
- Synchronize data across university systems
Perks/Benefits
Skills/Tech-stack
Business Intelligence | CRM | Dashboards | Data Integrity | Data Modeling | Data Visualization | Data Warehousing | ETL | Reporting | SQL | Slate | Tableau
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
Roles
Analyst | Analytics | Analytics Manager | Associate | Associate Director | CRM Reporting Analyst | Director | Manager | Reporting Analyst
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