Robotics Technical Support Specialist
Tasks
- Create knowledge base articles
- Diagnose robot issues
- Document issues in CRM
- Escalate complex issues
- Guide troubleshooting processes
- Identify support request patterns
- Manage support tickets
- Meet support KPIs
- Provide customer technical support
- Recommend process improvements
- Troubleshoot robot configurations
Perks/Benefits
- 401k
- Dental insurance
- Disability insurance
- Employee stock options
- Life insurance
- Medical insurance
- Paid time off
- Vision insurance
Skills/Tech-stack
C++ | CRM | Device connectivity | End Effectors | HubSpot | Industrial Automation | Linux | Machine Vision | Mechatronics | Networking | Python | ROS | Robotics | Sensors | Technical Support | Ticket management | Troubleshooting | Ubuntu
Education
Associate Degree | Bachelor of Engineering | Bachelor of Science | Master of Science
Related jobs
-
Agentic AI | Apache Airflow | Apache Kafka | BigQuery | CI/CDMid-level Full TimeHyderabad, Telangana, India R1d ago
-
AI Specialist MXN 1040K-1300KAI configuration | API Integration | Email | JSON | Process AutomationAI license | Hybrid work | Language classes | Paid time offSenior-level Full TimeMexico City, Mexico City, Mexico R1d ago
-
AI Specialist USD 150K-215KAI configuration | API Integration | JSON | Process Automation | PythonLanguage classes | OpenAI premium license | Paid time offSenior-level Full TimeArgentina - Remote R1d ago
-
Knowledge Graph SME/Senior Consultant Specialist INR 3000K-4200KAgile methodology | Amazon Neptune | Data Governance | Data Lineage | Data ModelingContinuous professional development | Flexible working | Inclusive and diverse environmentSenior-level Full TimeHyderabad, Telangana, India R1d ago
-
NumPy | Numerical analysis | Pandas | Python | SciPyFlexible hours | Part-time availability | Project based workSenior-level FreelanceSingapore - Remote R3d ago
-
C# | Combinatorics | Graph theory | MATLAB | NumPyPart time freelance projectSenior-level FreelanceNew York, New York, United States … R3d ago
-
MATLAB | NumPy | Pandas | Python | RFreelance opportunities | Part-time hours | Project based workSenior-level FreelanceSouth Africa - Remote R3d ago
-
C# | Combinatorics | Computational statistics | Data Validation | Graph theoryFlexible part-time schedule | Project based workSenior-level FreelanceRomania - Remote R3d ago
-
MATLAB | NumPy | Pandas | Python | RPart-time project workSenior-level FreelanceMichigan, United States - Remote R3d ago
-
Combinatorics | Graph theory | MATLAB | NumPy | Number theoryFlexible hours | Freelance opportunities | Part-time projects | Project based workSenior-level FreelanceGermany - Remote R3d ago
-
C# | MATLAB | NumPy | Pandas | PythonFreelance project-based work | Part-time flexible hoursSenior-level FreelanceFlorida, United States - Remote R3d ago
-
C# | MATLAB | NumPy | Pandas | PythonPart time freelance projects | Project based workSenior-level FreelanceMexico - Remote R3d ago
-
Fulfillment Specialist USD 32K-32KCRM | Communication | Customer Relationship Management | Customer relationship | Order fulfillment401k matching | Employee counseling | Employee resource groups | Flexible time off | Health insuranceMid-level Full TimeSalt Lake City, Utah, United States R5d ago
-
BI Gateway | ELT | ETL | JSON | MFully remote work | Opportunity for skill development and career growth | Opportunity to work with international teams | Supportive collaborative work culture | Training and onboarding supportSenior-level Full TimeVenezuela, Bolivarian Republic of - Remote R5d ago
-
Global Sales Analytics Specialist USD 78K-102KCRM | Data Analysis | Data Integrity | ERP | Microsoft ExcelRemote workMid-level Full TimeMinnesota, United States R6d ago
-
Agile | Azure | Data Quality | DataOps | DatabricksHealth benefits | Hybrid work flexibility | Retirement benefits | Work-life balanceSenior-level Full TimeOttawa (centre-ville), ON, CA R6d ago
-
API | Classification | Cloud Computing | Clustering | Data AnalysisHybrid work model | Training and coachingSenior-level Full TimePoland - Warsaw R6d ago
-
Data Analytics & Reporting USD 75K-158KAlteryx | Alteryx Designer | Alteryx Server | Data Cataloging | Data GovernanceContinuing education | Continuous growth opportunities | Family support | Flexible time off | HealthcareMid-level Full Time999 REMOTE, United States R6d ago
-
Access Management | Azure | CI/CD | Cloud Governance | ComplianceEnglish CV requirement | Hybrid work modelMid-level Full TimeSao Paulo, SP, Brazil R7d ago
-
Specialist, Data Quality Developer CAD 112K-112KAPIs | Access Control | Azure Data | Azure Data Services | Data CatalogingDisability plans | Employee & Family Assistance Program | Flex accounts | Health and dental coverage | Online training and career developmentSenior-level Full TimeToronto, On, CA R7d ago
-
Credentialing & Enrollment Associate (Remote) USD 60K-67KAirtable | CRM | Certify | Excel | Google Sheets100% remote work | 401k access | EAP | Employee assistance program | FSAMid-level Full TimeRemote - United States R7d ago
-
AI Operations Specialist USD 50K-52KAirtable | App Scripts | Automation | ChatGPT | Data AnnotationEquity compensation | Health benefits | Remote work optionMid-level Full TimeRemote R8d ago
-
Senior Database Administrator (DBA) - Software BRL 234K-316KAWS Aurora | AWS DMS | AWS Data | AWS Data Migration | AWS Data Migration ServicePaid time off | Remote work | Work with autonomy | Work with top American companiesSenior-level Full TimeSão Paulo R8d ago
-
Digital Fulfillment Specialist USD 55K-71KAsana | Basecamp | Business Manager | Campaign Manager | Data IntegritySenior-level Full TimeRemote R8d ago
-
Lead Technical Support Engineer - AI / ML CNY 144K-240KAPI Integration | Agent Frameworks | C plus plus | Cause analysis | Cloud ComputingHybrid work model | Travel for customer workshops | Work from homeSenior-level Full TimeBeijing, China R8d ago