ServiceNow- ServiceNow Moveworks AI Architect Manager - Tech Cons - Open Location
Tasks
- Apply prompt engineering for LLMs
- Configure AI search and integrate knowledge management
- Configure and integrate Moveworks for automated ticket resolution
- Define end to end AI strategies
- Deploy and manage Moveworks plugins and connectors
- Design and develop AI native solutions
- Design train and optimize AI workflows
- Facilitate requirements workshops
- Implement RAG techniques
- Integrate and orchestrate multiple LLMs
- Lead AI thought leadership
- Lead ServiceNow transformation teams
- Lead design and configuration of ServiceNow AI
- Lead workstreams from planning through closure
- Manage build and deployment of AI solutions
- Partner with AI and Data team
- Support pre sales proposals and estimates
- Support waterfall and agile delivery
Perks/Benefits
- 401k
- Dental coverage
- Flexible vacation policy
- Hybrid work model
- Medical coverage
- Paid Holidays
- Paid time off
- Pension
- Travel as needed
Skills/Tech-stack
AI Control Tower | AI Search | AI control | Agent to Agent | Agile | CSM | Control Tower | HRSD | ITSM | Knowledge Management | LLM orchestration | Language Models | Large Language Models | Model Context Protocol | Moveworks | Now Assist | Project Management | Prompt engineering | Retrieval-Augmented Generation | Risk Management | ServiceNow | Test deployment | Waterfall | Workflow automation
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
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