Team Lead, Enrollment Education & Enablement
Tasks
- Analyze training outcomes and performance trends
- Coordinate ongoing education and skills development
- Coordinate training calendars and logistics
- Evaluate training effectiveness and recommend improvements
- Lead onboarding training for new enrollment specialists
- Maintain training data and reporting
- Manage training coordinators
- Monitor learner progress and performance
- Oversee enrollment training program delivery
- Partner with quality for continuous improvement
- Provide coaching and feedback to learners
- Support change management through training plans
Perks/Benefits
- N/A
Skills/Tech-stack
Adult Learning | Call Center | Call center operations | Coaching | Competency tracking | Dashboards | Data Analysis | Effectiveness Measurement | Facilitation | Healthcare operations | Instructional Design | Learning effectiveness measurement | Onboarding Program Management | People management | Performance Management | Program Management | Training metrics | Training operations | Workforce education
Education
N/A
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