AI Customer Support
Mexico City, Mexico City, Mexico
R
MXN 911K-1100K (estimate) Senior-level Full Time
Tasks
- Audit AI conversations
- Collaborate with internal teams
- Document support activity
- Ensure SLA resolution
- Escalate complex issues
- Identify recurring issues
- Monitor alerts and feedback
- Respond to customer inquiries
- Troubleshoot technical problems
Perks/Benefits
Skills/Tech-stack
API Integration | Customer support | Email | JSON | Process Automation | Python | Slack | State machines | Technical Troubleshooting | Technical documentation | WhatsApp | Zapier
Education
N/A
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