Director, Digital Data Analytics & Performance
Tasks
- Apply AI and machine learning to generate insights
- Build enterprise dashboards and self service analytics
- Define KPI and measurement frameworks
- Deliver enterprise data products and KPI frameworks
- Develop digital analytics strategy
- Improve acquisition conversion retention and self service adoption
- Integrate digital and call analytics into unified view
- Lead analytics data science data engineering teams
- Measure and optimize digital buyflows and customer journeys
- Modernize analytics capabilities with automation and scalable products
- Oversee data governance and integration
- Partner cross functional teams for data driven improvements
- Provide executive reporting and actionable insights
Perks/Benefits
- Career development program
- Charity matching contributions
- Employee assistance program
- Employee discounts
- Fitness membership
- Health and dental benefits
- Paid time off
- Pension plan
- RRSP
- Stock matching
- TFSA
- Wellness programs
Skills/Tech-stack
Adobe Analytics | Amazon Web Services | Analytics | Artificial Intelligence | Business Intelligence | Call analytics | Cloud Computing | Cloud platform | Conversion Rate | Conversion rate optimization | Customer Journey | Customer Journey Analytics | Dashboarding | Data Engineering | Data Governance | Data Science | Data analytics | Data integration | Databricks | Digital Commerce | Google Analytics | Google Cloud | Google Cloud Platform | Journey Analytics | KPI Development | Machine Learning | Microsoft Azure | Power BI | Predictive Analytics | Python | Rate optimization | Retention optimization | SQL | Self-Service | Self-service analytics | Service analytics | Snowflake | Tableau | Web Services
Education
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