Aftermarket Fulfillment Account Manager
Duluth, Minnesota, United States; Alcoa, Tennessee, United States
USD 53K-80K Mid-level Full Time
Tasks
- Analyze demand trends
- Coordinate between sales logistics inventory teams
- Expedite urgent orders
- Fulfill orders accurately and on time
- Handle back orders
- Maintain customer order history in Salesforce
- Manage part queue prioritization
- Monitor stock levels
- Optimize stock levels
- Prioritize orders by urgency
- Provide customer service for inquiries complaints
- Provide fulfillment reports and timelines
- Provide stock availability updates
- Resolve fulfillment issues
- Resolve shipping delays
- Track inventory metrics
- Update customers on order status
Perks/Benefits
- 401k match
- Employee discounts
- Employee events
- Family events
- Generous PTO
- Health coverage
- Professional development
- Tuition reimbursement
Skills/Tech-stack
CRM | Customer Service | Demand forecasting | ERP | Inventory Management | Order fulfillment | Salesforce
Regions
Countries
States
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