TikTok Shop - FBT Fulfillment Speed & Quality Control Manager
Fontana, California, United States
USD 50K-50K (estimate) Mid-level Full Time
Tasks
- Build KPI dashboards and speed analysis reports
- Coordinate cross functional stakeholders to close exceptions
- Define key event codes and data sync standards
- Design wave synchronization rules and cut off times
- Develop exception handling SOPs and rapid response
- Establish SOPs and delivery standards
- Implement tiered alerting mechanisms
- Integrate carrier scan event visibility
- Optimize receiving queues and unloading windows
- Perform root cause analysis using PDCA and 5 Why
- Run on site quality audits and drive defect accountability
Perks/Benefits
- N/A
Skills/Tech-stack
5 Whys | Carrier Management | Data integration | Excel | Fishbone Diagram | Inbound Appointment Logic | KPI Dashboards | Order Tracking | Order Tracking Systems | PDCA | Python | SOP Development | SQL | Six Sigma | TMS | Tracking systems | WMS | Wave management
Education
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