Programs Manager, Fulfillment
Downers Grove, IL, United States
USD 65K-80K (estimate) Mid-level Full Time
Tasks
- Analyze freight cost out roadmaps
- Automate fulfillment workflows with digital teams
- Define and track logistics KPIs
- Define carrier management escalation paths
- Deliver freight cost savings
- Develop business cases for operational improvements
- Drive root cause insights to reduce customer contacts
- Enable redeployment of customer care capacity to revenue activities
- Establish program governance and KPI reporting
- Establish program management disciplines
- Implement programs to eliminate fulfillment defects
- Improve service reliability
- Lead cross functional transportation initiatives
- Lead multiworkstream fulfillment programs
- Partner with customer care leaders on case reduction
- Track KPIs and executive readouts
- Transform customer care to proactive engagement
- Translate voice of customer data into roadmaps
Perks/Benefits
- 401k matching
- Dental insurance
- Educational reimbursement
- Health savings account
- Life insurance
- Medical insurance
- Paid Holidays
- Paid vacation
- Vision insurance
Skills/Tech-stack
Carrier Sourcing | Case management | Cause analysis | Chain management | Cost Out | Customer Care Case Management | Customer care | Data Analysis | Data-Driven Decision Making | Data-driven | Decision Making | Demand Planning | Distribution | FTL | Freight Cost Out | Fulfillment operations | Inventory Management | KPI Tracking | LTL | Lean | Logistics analytics | Network efficiency | Parcel | Process Improvement | Program governance | RFPs | Root Cause Analysis | Root cause | Six Sigma | Supply Chain | Supply Chain Management | Transportation optimization
Education
Roles
Regions
Countries
States
Cities
Related jobs
-
Capacity Planning | Data Analysis | Program Management | Project Management | SQLSenior-level Full TimeSunnyvale, CA, USA1d ago
-
Software Technical Account Manager - Wichita, Kansas USD 93K-150KAI-powered applications | Analytics | Cause analysis | Cloud Computing | Customer adoption401k employer match | Discretionary paid time off | Emotional and mental wellness support | Fitness programs | Learning and development programsMid-level Full TimeKansas-Remote R1d ago
-
Advanced Analytics | Data Analysis | Data Modeling | Data Warehousing | Power BI401k | Dental insurance | Health insurance | Paid time off | Short Term Incentive ProgramMid-level Full TimeMettawa, IL, United States1d ago
-
Senior Manager of AI Solution Marketing (Remote) USD 101K-114KB2B Marketing | CRM | Campaign Management | Data-Driven Marketing | Data-driven401k match | Disability coverage | Health insurance | Life insurance | Paid parental leaveSenior-level Full TimeAtlanta, Georgia, United States; Chicago, Illinois, … R1d ago
-
Senior Product Manager, SQL & Sheets Growth USD 187K-240KCohort Analysis | Data Analysis | Experimentation | Funnel Analysis | Market ResearchCareer pathing | Community guilds | Continuous professional development | Employee stock purchase plan | Hybrid workSenior-level Full TimeNew York, New York, USA1d ago
-
3PL Fulfillment Operations Manager - Dallas, TX USD 121K-143K3PL Management | Business Intelligence | Carrier Management | Enterprise Resource Planning | ExcelMid-level Full TimeUnited States1d ago
-
Senior Manager or Director, Measurement and Analytics USD 100K-125KAPI Integration | Dashboards | Data Aggregation | Data Analysis | Data VisualizationSenior-level Full TimeNew York, NY1d ago
-
Sr. Manager, Talent Management Analytics USD 98K-209KAnalytics automation | Change Management | Competency modeling | Data Analysis | Data Storytelling401k plan | Accident insurance | Childcare discounts | Commuter benefits | Dental insuranceSenior-level Full TimeBethesda, MD, United States1d ago
-
Sr. Manager, Decision Science USD 128K-165KCredit Risk | Data Analysis | Data Auditing | Data Cleansing | Data Quality401k matching | Dental insurance | Employee referral program | FSA | Generous paid time offSenior-level Full TimeOverland Park, KS1d ago
-
Data Analysis Manager USD 85K-120KBusiness Process | Business process improvement | Data Governance | Data Management | Data analyticsMid-level Full TimeUnited States1d ago
-
Transportation Network Optimization Manager USD 98K-139KBlue Yonder | Capacity Planning | Carrier Capacity Planning | Carrier Performance Management | Carrier SourcingMid-level Full TimeLake Forest, IL, United States2d ago
-
Acquisition Management | Commercial Solutions Opening | Commercial solutions | Data Analysis | Electromagnetic mediaSenior-level Full TimeMountain View, CA, United States2d ago
-
Product Manager - Enterprise Gen AI (R-19354) USD 117K-164KAgent Frameworks | Business case | Business case development | Case Development | Competitive Analysis401k matching | Education assistance | Health and wellness benefits | Medical, dental, and vision insurance | Paid parental leaveMid-level Full TimeFlorham Park - New Jersey - …2d ago
-
Product Management Lead- Analytics- Remote USD 141K-210KAnalytics | Business case | Business case development | Case Development | Data AnalysisSenior-level Full TimeBusiness Office - Benson Tower, United … R2d ago
-
Operations Manager, 4PL Fulfillment USD 87K-110KCause analysis | Client Relationship Management | Client relationship | Data Analysis | Key Performance IndicatorsOnsite work Monday to Friday schedule | Overtime during peak seasons | Weekend shift availabilityMid-level Full TimeRevo-NV Fulfillment Center, United States2d ago
-
Data Scientist / Portfolio Risk Manager USD 74K-138KCohort Analysis | Data Analysis | Excel | KPIs | KRIsAccident insurance | Health insurance | Life insurance | Retirement savings plan | Tuition reimbursementSenior-level Full Time320Canal, United States2d ago
-
AI tools | Budgeting | Compensation Management | Contract Management | Cross-functionalMid-level Full TimeNew York City 9 West 57th …2d ago
-
Marketing Analytics Chief of Staff USD 100K-147KAnalytics | Business Communication | Cross-Functional Coordination | Cross-functional | Data AnalysisHybrid work modelSenior-level Full TimeMalvern, PA, United States2d ago
-
Sr Manager, ME Spares Business Analytics (Remote) USD 132K-251KBusiness Intelligence | BusinessObjects | Cause analysis | Chain management | Corrective ActionSenior-level Full TimeUS-CT-EAST HARTFORD-ETC ~ 400 Main St … R2d ago
-
Wind DT Supply Chain, Data Fabric & AI Leader USD 220K-290KAgile | Analytics | Data Governance | Data Quality | Data fabricDisability benefits | Discretionary annual bonus | Employee assistance program | Health Coach access | Life insuranceSenior-level Full TimeRemote, United States R2d ago
-
Wind DT Supply Chain, Data Fabric & AI Leader USD 220K-290KAgile | Analytics | Data Governance | Data Quality | Data fabric401k matching | Dental insurance | Disability benefits | Employee assistance program | Life insuranceSenior-level Full TimeRemote, United States R2d ago
-
Business Analysis | Credit Risk | Credit risk modeling | Data Analysis | Executive CommunicationHealth benefits | Incentive compensation | Inclusive workplaceMid-level Full TimeMcLean, VA, United States2d ago
-
Enrollment Front Desk Office Manager USD 40K-42KAdmissions Operations | Appointment Routing | CRM | Customer Service | Data entryMid-level Full TimeAlfred, NY2d ago
-
Senior Product Manager - Enterprise Gen AI (R-19363) USD 145K-240KBusiness case | Business case development | Case Development | Competitive Analysis | Cross-Functional Collaboration401k match | Dental insurance | Donation matching | Education assistance | Health insuranceSenior-level Full TimeJacksonville - Florida - United States2d ago
-
Senior Product Portfolio - Machine Learning and AI USD 164K-215KAgile methodologies | Audit Readiness | Data Analysis | Executive Presentations | Internal ControlsBackup childcare | Financial coaching | Health care coverage | Mental health support | On-site health and wellness centersSenior-level Full TimeWilmington, DE, United States2d ago