Business Support Engineer
Tasks
- Analyze metrics to identify and resolve issues
- Automate troubleshooting with AI tools
- Build and deploy AI solutions with LLMs
- Collaborate with platform and infrastructure teams to implement fixes
- Communicate AI concepts to technical and business audiences
- Create technical documentation and guides
- Develop performance monitoring for integrations
- Drive end to end execution and stakeholder alignment
- Manage complex outage response independently
- Provide 24 7 oncall support via rotation
- Provide proactive and reactive partner engineering support
- Troubleshoot distributed systems and partner integrations
Perks/Benefits
Skills/Tech-stack
API Development | Agent Orchestration | Bias Mitigation | Cloud | Data Analysis | Distributed Systems | Docker | Ethical AI | Fine Tuning | JavaScript | Kubeflow | Kubernetes | Language Models | Large Language Models | Llama | Machine Learning | Metrics | Model Optimization | Oncall | PHP | Performance Monitoring | Prompt engineering | PyTorch | Python | REST APIs | React | Risk Assessment | SQL
Education
N/A
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