Customer Success Manager
Tasks
- Act as a link to product engineering
- Advise customers on best practices
- Build and execute account plans
- Collect feedback to improve products
- Contribute to customer success programs
- Document customer interactions
- Forecast churn and growth
- Interview and onboard new team members
- Lead executive reviews
- Lead team enablement sessions
- Manage relationships with sales teams
- Provide feedback on customer health
- Resolve customer issues
Perks/Benefits
Skills/Tech-stack
Account Management | Account leadership | Business acumen | Collaboration | Communication | Conflict Resolution | Customer Advocacy | Customer Relationship Management | Customer Success | Customer relationship | Problem Solving | Relationship Management | Strategic Planning | Technology aptitude
Education
Roles
Related jobs
-
Global Account Manager - Pharmaceutical Industry GBP 60K-85KAWS | Account Management | Account Planning | Advanced Analytics | Artificial IntelligenceMid-level Full TimeLondon, United Kingdom14h ago
-
Enterprise Sales Manager - Supercomputing and HER GBP 80K-107KAccount Management | Artificial Intelligence | Channel sales | Data analytics | Deep learningEmployee benefits | Health insurance | Paid time off | Retirement planMid-level Full TimeUK, Remote, United Kingdom R1d ago
-
Head of Airside Services - Jersey Airport GBP 24K-24KBudgeting | Business Continuity | Business Continuity Planning | Change Management | CoachingExecutive-level Full TimeJersey, UK1d ago
-
Analytics Business Development Partner GBP 49K-74KAccount Management | Bespoke Research | Client Relationship Management | Client relationship | Cold Outreach25 days holiday + birthday off | Cycle to work scheme | Employee assistance programme | Eyecare vouchers | Flexible hybrid workingMid-level Full TimeLondon, Westgate, United Kingdom3d ago
-
Analytics Business Development Partner GBP 49K-74KB2B Sales | Client Relationship Management | Client relationship | Cold Outreach | Go-to-market25 days holidays | Cycle to work scheme | Employee assistance programme | Eyecare vouchers | Flexible hybrid workingMid-level Full TimeLondon, Westgate, United Kingdom3d ago
-
Analytics Business Development Partner GBP 49K-74KB2B Sales | Client Relationship Management | Client relationship | Cold Outreach | Customer Needs25 days holiday + birthday off | Cycle to work scheme | Employee assistance programme | Eyecare vouchers | Flexible hybrid workingMid-level Full TimeLondon, Westgate, United Kingdom3d ago
-
Analytics Business Development Partner GBP 49K-74KAccount Management | B2B Sales | Business Development | Client Relationship Management | Client relationshipCycle to work scheme | Employee assistance programme | Extra paid time off | Eyecare vouchers | Flexible scheduleMid-level Full TimeLondon, Westgate, United Kingdom3d ago
-
Analytics Business Development Partner GBP 49K-74KBespoke Research | Bespoke Research Sales | Client Relationship Management | Client relationship | Cold Outreach25 days holiday + birthday off | Cycle to work scheme | Employee assistance programme | Eyecare vouchers | Flexible hybrid workingMid-level Full TimeLondon, Westgate, United Kingdom3d ago
-
Business Analysis | Capital sales | Change Management | Forecasting | Healthcare reimbursementCar allowance | Cell phone provided | Full benefits package | Innovation culture | Laptop providedSenior-level Full TimeFloodGate Medical7d ago
-
Director, Competitor Analytics Unit GBP 101K-124KBenchmarking | Communication | Competitor Analysis | Data Analysis | ForecastingExecutive-level Full TimeCanary Wharf, 1 Churchill Place, United …8d ago
-
Technology Optimization Program Lead GBP 75K-101KCommunication | Java | Program coordination | Python | Stakeholder managementCharity volunteering days | Contributory pension scheme | Electric vehicle scheme | Employee assistance programme | Employee discountsSenior-level Full TimeUK - London (London Wall), United …21d ago
-
CRM | Communication | Customer Relationship Management | Customer relationship | Embedded SoftwareMid-level Full TimeLondon, United Kingdom24d ago
-
CRM | Communication | Customer Relationship Management | Customer relationship | Embedded SystemsMid-level Full TimeLondon, United Kingdom24d ago
-
Applied AI/ML Director - Executive Director GBP 121K-150KArtificial Intelligence | Communication | Data Analysis | Distributed Computing | Experimental DesignExecutive-level Full TimeGLASGOW, LANARKSHIRE, United Kingdom27d ago
-
Business Development Manager - Quantum GBP 55K-70KBusiness Development | Customer Relationship Management | Customer relationship | Market Analysis | NegotiationCycle to work scheme | Flexible working | Healthcare | Pension plan | Stock optionsSenior-level Full TimeKidlington, England, United Kingdom1mo ago
-
Business Development | CRM management | Capture support | Funding tracking | Programme supportFlexible working | Healthcare | Paid time off | Pension | Stock optionsSenior-level Full TimeKidlington, England, United Kingdom1mo ago
-
Cross-Functional Collaboration | Cross-functional | Customer focus | Functional collaboration | Market ResearchCareer development opportunities | Diverse and inclusive environment | Global team cultureSenior-level Full TimeLondon, United Kingdom1mo ago
-
Principal, Strategic Finance & Analytics, EMEA GBP 95K-120KBudgeting | Business Intelligence | Data Analysis | Data Visualization | Financial ModelingFlexible working | Health benefits | Travel allowanceSenior-level Full TimeLondon, United Kingdom1mo ago
-
AWS | Communication | Monitoring | Operational improvement | Problem SolvingMid-level Full TimeLondon, England, GBR1mo ago
-
Reporting and Analytics Manager GBP 75K-80KAutomation | Communication | Data Analysis | Data Governance | Data ModelingAnnual bonus | Family-friendly policies | Flexible benefits | Free parking | Paid leave for illnessMid-level Full TimeLancaster House, United Kingdom1mo ago
-
Analytics Manager GBP 45K-60KData Analysis | Process Design | Python | SQL | Strategic PlanningEmployee discounts | Family-friendly policies | Financial support | Generous leave | Private medical coverMid-level Full TimeHatfield, Hertfordshire, United Kingdom1mo ago
-
Machine Learning Engineer Manager GBP 59K-72KAI | Algorithms | Cloud Computing | Communication | Data PipelinesCareer growth opportunities | Flexible working | Inclusive environmentMid-level Full TimeLondon, UK1mo ago
-
Data Governance Manager GBP 54K-69KCommunication | Data Governance | Data Lineage | Data Management | Data PrivacyCareer development opportunities | Training programsMid-level Full TimeLondon, United Kingdom1mo ago
-
Manager, Customer Architect - EMEA GBP 72K-105KAPI Integration | AWS GCP Azure | Big Data | Big Data Technologies | Cloud PlatformsCareer development opportunities | Flexible work arrangementsSenior-level Full TimeUnited Kingdom1mo ago
-
Cyber Analytics Consulting Manager GBP 60K-70KBusiness Development | Client Relationship Management | Client relationship | Cyber Analytics | Cyber InsuranceCar scheme | Cycle to work | Flexible working | Health assessments | Health insuranceMid-level Full TimeLondon, London, United Kingdom1mo ago