Director, Customer Performance Analytics
Tasks
- Define and refine performance targets
- Develop improvement strategies
- Drive cross-functional alignment
- Establish performance review meetings
- Lead client reporting and analytics
- Lead customer performance analysis
- Manage customer P and L
- Mentor and coach analysts
- Monitor customer performance indicators
- Support performance goal planning
- Translate stakeholder inputs into initiatives
Perks/Benefits
Skills/Tech-stack
Data Analysis | Data Visualization | Databricks | Health management | Machine Learning | Performance Management | Population Health | Population health management | Python | SQL | Tableau
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