Enrollment Coordinator
Tasks
- Audit enrollment files for accuracy and compliance
- Communicate with customers and stakeholders to resolve issues
- Enter enrollment information into enrollment systems
- Escalate critical customer concerns to leadership
- Maintain and update membership records
- Monitor enrollment inventories and meet processing timelines
- Perform account and case reconciliation
- Process member enrollment requests
- Provide guidance on enrollment processes and eligibility requirements
- Resolve enrollment discrepancies and eligibility issues
- Update enrollment status through documentation and approved templates
Perks/Benefits
- 401k
- Accident insurance
- Critical illness insurance
- Employee assistance program
- Health savings account
- Hospital insurance
- Life insurance
- Long-term disability
- Medical/Dental/Vision
- Paid time off
- Short-term disability
- Transportation benefits
Skills/Tech-stack
Cobra | Customer Service | Data Accuracy | Data Reconciliation | Data entry | Database Administration | Eligibility verification | HIPAA | Healthcare regulations | Medicaid | Medicare
Education
Roles
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