Sr. Manager, Product Owner II, Contact Center Business Intelligence & Analytics
Mt Laurel - 6000 Atrium Way, Mount Laurel, New Jersey, United States
USD 115K-186K Senior-level Full Time
Tasks
- Assess customer feedback
- Define minimum viable product scope
- Ensure Definition of Done compliance
- Facilitate Scrum and Kanban events
- Lead OKR definition
- Lead analytics and business intelligence delivery
- Manage defects prioritization
- Manage product backlog
- Manage risk and regulatory impact
- Oversee delivery initiatives across multiple teams
- Present product financial narrative
- Prioritize user stories
- Recommend product strategies
- Remove delivery blockers
- Review product performance analytics
Perks/Benefits
Skills/Tech-stack
Acceptance criteria | Agile | Agile Framework | Analytics | Backlog Management | Business Intelligence | Definition of Done | Financial controls | Kanban | Minimum Marketable Features | Minimum Viable Product | OKR | Product Backlog Management | Product backlog | Regulatory Compliance | Risk Management | Scaled Agile | Scaled Agile Framework | Scorecards | Scrum | Stakeholder management | Story writing | Trend analysis | User Story | User Story Writing
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
Regions
Countries
States
Cities
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