Order Fulfillment Supervisor Full Time
Stoneham, MA #0050, United States
USD 36K-44K Senior-level Full Time
Tasks
- Assess team member performance and provide feedback
- Assign tasks and manage workflow
- Communicate issues with inventory and equipment
- Drive operational efficiencies
- Ensure safe and clean work area
- Handle expired and short dated items
- Handle returns via DDR or membership desk
- Lead Omni operations
- Maintain SOP compliance
- Manage inventory discrepancies
- Manage omni team members
- Monitor SLA performance metrics
- Organize supplies replenishment
- Pack orders per SOP
- Perform OMNI functions
- Pick merchandise using pick list
- Print shipping labels and packing slips
- Process member orders
- Review daily and weekly OMNI reporting
- Set goals and deadlines
- Train and coach team members
- Update merchandise locations
- Verify merchandise with RF scanner
Perks/Benefits
Skills/Tech-stack
Coaching | Customer Service | Data reporting | Digital device proficiency | Inventory Management | Operational Efficiency | Order fulfillment | Performance Monitoring | RF scanning | SLA management | SOP compliance | Team leadership | Workflow organization
Education
N/A
Regions
Countries
States
Cities
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