Robotics Technical Support Specialist, 2nd Shift

US (Remote) R

USD 80K-120K Mid-level Full Time

@ S...

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Found 24d ago

Tasks

Analyze support request patterns
Create knowledge base articles
Diagnose and resolve robot issues
Document issues in CRM
Escalate complex issues to engineering
Guide troubleshooting and configuration
Manage support tickets
Meet support KPIs
Provide customer technical support

Perks/Benefits

Skills/Tech-stack

Education

Associate Degree | Bachelor of Engineering | Bachelor of Science | Master of Science

Roles

Robotics Technical Support Specialist | Specialist | Support Specialist | Technical Support Specialist

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