Senior Manager, Customer Analytics
HK-AIA Building (Group Office), Hong Kong
HKD 104K-215K (estimate) Senior-level Full Time
Tasks
- Act as product owner for analytics use cases
- Automate scalable data pipelines
- Coordinate delivery across Data Science and Engineering
- Define customer analytics roadmap
- Deliver performance reviews to leadership
- Develop customer analytics dashboards and measurement frameworks
- Develop predictive models and customer intelligence
- Embed analytics capabilities into business processes
- Establish customer data foundations and governance
- Gather requirements and build business cases
- Improve data quality accessibility and integration
- Monitor model performance and business outcomes
- Translate business objectives into model requirements
Perks/Benefits
- N/A
Skills/Tech-stack
Actuarial Science | Cross-sell | Cross-sell modeling | Customer Analytics | Customer Lifetime Value | Customer Segmentation | Dashboard Development | Data Governance | Data Quality | Data integration | Data pipeline | Explainable AI | Insurance metrics | Lead Scoring | Lifetime Value | Machine Learning | Marketing Analytics | Model Monitoring | Next Best Action | Predictive Modeling | Product Management | Propensity Modeling | Reporting | Requirements Gathering | Roadmap planning | Stakeholder management | Upsell modeling
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
Related jobs
-
Digital Optimization Manager - Hang Seng Bank (HK) HKD 312K-312KDashboarding | Data Analysis | Data Visualization | Excel | ExperimentationMid-level Full TimeCentral, Hong Kong Island, HK2d ago
-
Manager / Senior Manager, Business Analysis HKD 118K-140KAI machine learning | Agile | Anomaly Detection | Business Analysis | Data integrationSenior-level Full TimeHK-Hopewell Center, Hong Kong4d ago
-
(Senior) Customer Analytics & Data Science Manager HKD 420K-420KAdobe Analytics | CRM | Customer Segmentation | Dashboard Development | Data analyticsSenior-level Full TimeHong Kong8d ago
-
Embedding Techniques | Fine Tuning | Generative AI | LLM Fine-tuning | Language ModelsSenior-level Full TimeHong Kong8d ago
-
Assistant Manager, Data Analytics Operations HKD 420K-480KAWS | Amazon Web Services | Cause analysis | Cloud Platforms | Data GovernanceMid-level Full TimeHong Kong10d ago
-
Manager, Data and Analytics HKD 360K-460KAnaconda | Apache Spark | Business Intelligence | Cloud Computing | Data GovernanceMid-level Full TimeHong Kong10d ago
-
Manager, People Analytics & Insights HKD 312K-312KArtificial Intelligence | Data Governance | Data Quality | HCM SaaS | HR AnalyticsMid-level Full TimeHK-AIA Building (Group Office), Hong Kong12d ago
-
Balance Sheet Management | Balance sheet | CCAR | Capital management | Data analyticsSenior-level Full TimeSingapore, SINGAPORE; Hong Kong, Central and …17d ago
-
Associate Director, P&H Analytics (Healthcare Analytics) HKD 312K-312KArtificial Intelligence | Data Governance | Data Visualization | Machine Learning | Power BIMid-level Full TimeHK-Hopewell Center (AIA HK), Hong Kong18d ago
-
Associate Director / Senior Manager, Data Scientist HKD 312K-348KA/B | A/B Testing | AWS | B testing | Causal InferenceMid-level Full TimeSun Life Hong Kong - Sun …22d ago
-
Associate Director, Data Governance HKD 300K-312KBusiness glossary | By Design | Data Governance | Data Lineage | Data QualityMid-level Full TimeSun Life Hong Kong - Sun …23d ago
-
Associate Director, Data Governance HKD 267K-312KBusiness glossary | By Design | Data Governance | Data Governance Operating Model | Data LineageMid-level Full TimeSun Life Hong Kong - Sun …23d ago
-
Access Control | Access Rights | Access rights management | Data Access Control | Data CatalogSenior-level TemporaryCentral, HONG KONG; Central, HK24d ago
-
Alation | Audit evidence | Cause analysis | Collibra | Data CatalogExecutive-level Full TimeInternational Commerce Centre, Hong Kong26d ago
-
Data Enablement Lead HKD 115K-140KApache Doris | Apache Hive | ClickHouse | Cross-Functional Collaboration | Cross-functionalSenior-level Full TimeHong Kong SAR1mo ago
-
Executive-level Full TimeHong Kong, HK, HK1mo ago
-
Assistant Manager, Data Business Solution HKD 312K-312KAnalytics project management | Business Analytics | Dashboarding | Data Analysis | Data QualityMid-level Full TimeSun Life Hong Kong - Sun …1mo ago
-
Assistant Manager, Data Business Solution HKD 312K-312KAnalytics | Automation | Business Intelligence | Dashboards | Data QualityMid-level Full TimeSun Life Hong Kong - Sun …1mo ago
-
Manager HKD 312K-348KAgentic AI | Agile | Application Programming | Application Programming Interfaces | Artificial IntelligenceMid-level Full TimeHong Kong, HK, HK1mo ago
-
Manager, Integrated Risk Analytics HKD 312K-312KData Governance | Data Visualization | MS Excel | MS PowerPoint | Portfolio analyticsMid-level Full TimeHong Kong1mo ago
-
Associate Director, Data Analytics and AI HKD 312K-312KArtificial Intelligence | Computer Vision | Customer Analytics | Data Modeling | Data ScienceMid-level Full TimeHK-AIA Building (Group Office), Hong Kong1mo ago
-
Associate Consumer Engagement & Analytics Manager HKD 312K-586KCRM | Campaign Measurement | Cross-selling | Customer Journey | Customer RetentionMid-level Full TimeHong Kong - Hong Kong : …1mo ago
-
AI Agent | Analytics | Artificial Intelligence | Campaign analytics | ComplianceMid-level Full TimeHK-Hopewell Center (AIA HK), Hong Kong1mo ago
-
Access Control | Adoption tracking | Customer Analytics | Customer Segmentation | Customer TaggingSenior-level Full TimeHK-Hopewell Center (AIA HK), Hong Kong1mo ago
-
Acceptance criteria | Agentic AI | Azure OpenAI | Business Analysis | Customer JourneySenior-level Full TimeHK-Hopewell Center (AIA HK), Hong Kong1mo ago