Senior Manager, Fed Edge & Analytics
Tasks
- Assess technical risk
- Conduct technical reviews
- Define SLOs and SLAs
- Define delivery goals and priorities
- Develop team technical capabilities
- Drive AI tooling adoption
- Drive automation and reuse
- Improve quality and processes
- Lead and mentor team
- Maintain playbooks and documentation
- Manage incident response and escalations
- Manage production support operations
- Partner on talent decisions
- Partner with stakeholders and clients
- Perform root cause analysis
- Provide tactical direction
- Resolve underperformance
- Run post incident reviews
- Set quality standards and performance metrics
- Support recruiting and resourcing
Perks/Benefits
- 401k match
- Commuter benefits
- Dental insurance
- Health insurance
- Life insurance
- Long-term disability
- Paid time off
- Short-term disability
- Vision insurance
Skills/Tech-stack
Agile | Apex | Automation | Build and release | CCL | Cause analysis | Cerner Command Language | Cerner Millennium | Code Reviews | Continuous Improvement | Database Concepts | Discern Rules | Incident Management | Operational Metrics | Oracle GoldenGate | Oracle Health | Oracle Health Millennium | PL/SQL | Privacy | Privacy Compliance | Python | Root Cause Analysis | Root cause | SLA | SLO | SQL | Security | Security Compliance | Service Level | Service Level Agreements | Service-Level Objectives | Technical documentation | Testing
Education
Roles
Engineering | Engineering Manager | Manager | Senior Manager
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