SG: Principal Customer Success Manager (Risk Analytics/Investment Management Software)
Tasks
- Analyze NPS results and manage action plans
- Collaborate with sales on renewals and expansion
- Conduct QBRs and manage preparation follow up
- Coordinate customer post sale success activities
- Create and manage customer success plans
- Drive customer adoption of SimCorp One
- Drive renewals and contract expansion
- Identify opportunities for customer business value
- Maintain C level trusted customer relationships
- Monitor adoption KPIs and success outcomes
Perks/Benefits
Skills/Tech-stack
Asset Management | Business reviews | Contract Expansion | Customer Success | Customer adoption | Customer success management | Investment Management | KPI Management | NPS Analysis | Portfolio analytics | Renewals | Risk Analytics | Sales collaboration | Stakeholder management | Value Engineering | Value Realization
Education
N/A
Related jobs
-
Senior/Staff Engineer, FE Labor Prod. & Data Engrg SGD 96K-132KAutomation | Copilot Studio | Data Visualization | Generative AI | GovernanceSenior-level Full TimeFab 10A, Singapore21h ago
-
VP, Senior Audit Manager - Data Governance & AI Audit SGD 100K-120KAI Governance | Access Control | Audit evidence | Automation | Bias ManagementCommunity initiatives | Flexible benefits | Learning and development | Professional development | Regional travelSenior-level Full TimeSGP-Head Office, Singapore4d ago
-
AWS | Azure | Change Management | Claude | Data GovernanceSenior-level Full TimeRH, Singapore6d ago
-
AI | Cybersecurity | Data Annotation | Data Architecture | Data ClassificationFlexible work schedule | In office collaboration 4 days per week | Work from home optionsSenior-level Full TimeSingapore, SG13d ago
-
Innovation Tech Solution Sales Specialist (GenAI/Cloud), BytePlus - Malaysia & Indonesia SGD 120K-214KAccount Management | Client retention | Cloud Computing | Customer Onboarding | Customer SuccessExecutive-level Full TimeSingapore, Singapore17d ago
-
Technical Program Manager, Applied AI SGD 123K-143KArtificial Intelligence | Cross-functional | Cross-functional leadership | Data Pipelines | Functional leadershipMid-level Full TimeSingapore20d ago
-
Agile | Change Management | Dashboard Reporting | GCP | Google WorkspaceMid-level Full TimeSingapore, Singapore22d ago
-
Delivery Solutions Architect SGD 184K-204KAccount Management | Cloud Cost Optimization | Cost Optimization | Data Governance | Data SystemsHybrid work | Travel 30 percentSenior-level Full TimeSingapore22d ago
-
Mid-level Full TimeSingapore1mo ago
-
AWS | Analytics | Azure | BigQuery | Business IntelligenceSenior-level Contract Full TimeSingapore, Singapore1mo ago