Senior Fulfillment Officer-Port Harcourt
Port Harcourt, Nigeria
A NGN 4200K-4200K (estimate) Senior-level Full Time
Tasks
- Communicate with customers
- Conduct vehicle safety inspections
- Ensure protocol compliance
- Ensure safety compliance
- Generate performance reports
- Handle cash safely
- Implement process improvements
- Maintain operational databases
- Monitor rider activity
- Optimize delivery routes
- Oversee hub operations
- Resolve delivery exceptions and returns
- Resolve escalated customer issues
- Sort load and route deliveries
- Supervise train and mentor team
- Track orders
Perks/Benefits
Skills/Tech-stack
Customer issue resolution | Data Management | Google Sheets | Issue Resolution | KPI Tracking | Microsoft Excel | Operational reporting | Route Optimization | Safety Compliance
Education
N/A
Roles
Coordinator | Fulfillment | Fulfillment Officer | Officer | Operations | Operations Coordinator
Regions
States
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