AI Program Manager & Developer
Tasks
- Bring forward use cases risks and adoption metrics
- Communicate governance licensing and publishing updates
- Coordinate AI initiatives across customer support professional services TAM CSM and customer operations
- Create documentation and playbooks for scalable AI deployment
- Design and build custom GPTs and AI workflows
- Develop structured workflows and agentic use cases
- Ensure RBAC data security and governance controls
- Establish reusable AI frameworks
- Identify and prioritize AI use cases
- Lead AI roadmap execution across services and support
- Measure adoption and optimize based on usage data
- Partner with IT on integrations
- Provide training best practices and AI office hours
- Serve as liaison to AI business council
- Track and report adoption efficiency and ROI metrics
- Translate enterprise AI strategy into customer office execution plans
Perks/Benefits
- Annual wellness and community outreach days
- Flexible time off
- Flexible work environment
- Global collaboration and networking opportunities
- Recognition program
- Volunteer days
- Wellbeing program
- Work from anywhere option
Skills/Tech-stack
AI Governance | API Integration | Access Control | ChatGPT enterprise | Confluence | Custom GPTs | Data Security | Enterprise compliance | Generative AI | GitHub | Jira | Microsoft Copilot | Microsoft Teams | Outlook | Python | Role-Based Access | Role-Based Access Control | Salesforce | Service Cloud | SharePoint | Structured Prompts | Workflow automation
Education
N/A
Roles
AI | AI Developer | AI Program Manager | Developer | Manager | Program Manager
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