Customer Support and Order Fulfillment Representative
North America/USA/Minnesota/Eden Prairie, MN, United States
USD 72K-102K (estimate) Mid-level Full Time
Tasks
- Coordinate with procurement logistics sales to meet SLAs
- Ensure data protection compliance
- Ensure trade compliance
- Handle order holds release or re date
- Implement corrective actions
- Monitor order status
- Organize team coverage
- Process Customer Orders
- Resolve customer complaints
- Serve as customer escalation point
- Track order fulfillment KPIs
- Track shipment status
- Update inventory visibility
Perks/Benefits
- N/A
Skills/Tech-stack
Complaint Resolution | Customer escalation | Data Protection | Inventory Visibility | MS Office | Oracle | Order Tracking | Order processing | Process Improvement | SLAs | Salesforce | Shipment tracking | Trade compliance
Education
Regions
Countries
States
Cities
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