Insurance Enrollment Supervisor
Louisville, KY, United States
USD 44K-72K (estimate) Senior-level Full Time
Tasks
- Coach and train team members
- Ensure HIPAA confidentiality
- Ensure compliance with company and carrier guidelines
- Identify workflow issues
- Monitor application workflow
- Monitor productivity and service level metrics
- Prepare operational reports
- Prepare required reports for suspected violations
- Provide liaison with Sales
- Recommend process improvements
- Resolve application issues with other departments
- Review applications for completeness
- Supervise enrollment specialists
- Support compliance program training
Perks/Benefits
- N/A
Skills/Tech-stack
Compliance Management | Customer Service | Data confidentiality | HIPAA | Microsoft Excel | Microsoft Office | Process Improvement
Education
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