AI Solutions Manager, SMB
Tasks
- Analyze customer usage to target high value needs
- Collaborate with technical teams
- Conduct customer discovery
- Deliver business reviews
- Demonstrate product capabilities
- Drive customer adoption
- Identify account expansion opportunities
- Maintain CRM hygiene
- Manage customer renewals and expansion sales cycle
- Run onboarding workshops
Perks/Benefits
- 401k plan
- Generous parental leave
- Medical/Dental/Vision
- Mental wellness support
- Remote work option
- Unlimited paid time off
- Wfh Monthly Stipend
Skills/Tech-stack
AI/ML | Account Management | CRM | Customer Success | Data Infrastructure | GenAI | Product demos | Renewals | SaaS | Sales | Technical product demos | Upselling | Workshop facilitation
Education
N/A
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