Abteilungsleitung Service Operations & Analytics (w/m/d)
Tasks
- Control budget planning and allocation
- Create KPI and management reporting
- Develop operational control models
- Lead and develop team
- Manage Workforce Management
- Manage partner operations
- Plan resources and capacity
Perks/Benefits
- Accident insurance 24/7
- Corporate benefits
- Employee discounts
- Flexible working hours
- Home office setup
- Paid time off
- Pension plan
- Unspecified flexible benefit
Skills/Tech-stack
Budget Planning | Capacity Planning | Customer Service | Customer service operations | KPI Reporting | Management Reporting | Partner management | Resource Planning | Service Operations | Workforce Management | Workforce Planning
Education
Bachelor of Arts | Bachelor of Engineering | Bachelor of Science
Regions
Countries
States
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