Embedded Technical Account Manager, Federal
Washington, District of Columbia, United States
USD 145K-155K Mid-level Full Time
Tasks
- Administer role-based access controls
- Build KPI dashboards and reports
- Create and maintain technical documentation
- Design document and support Evidence architecture
- Ensure FedRAMP High compliance
- Integrate unmanned aerial systems into platform
- Lead customer discovery sessions
- Manage evidence and body worn camera asset lifecycle
- Own day to day government customer relationship
- Prioritize and manage multiple concurrent projects
- Provide eDiscovery FOIA and redaction workflow support
- Provide tier 2 technical support and escalation
- Serve as primary on site customer representative
- Support tenant account creation and provisioning
- Uphold federal security policies and information handling
Perks/Benefits
- 401k with employer match
- Emotional and mental wellness support
- Fitness programs
- Learning and development programs
- Medical, dental, and vision plans
- Paid parental leave
- Paid time off
- Snacks in office
Skills/Tech-stack
Access Control | Access Management | Agreement management | Asset Management | Cloud Computing | Customer Relationship Management | Customer relationship | Data redaction | Device provisioning | EDiscovery | FOIA processing | FedRAMP | Incident Management | Information security | Internet technologies | Inventory tracking | Jira | KPI Dashboards | Microsoft Dynamics | Performance reporting | Private Network | Relationship Management | Role-Based Access | Role-Based Access Control | Routing and Switching | SaaS | Service Level | Service Level Agreement | Service Level Agreement Management | Storage technologies | Technical documentation | Telecommunications | User Access Management | User access | Virtual Private Network | Virtualization | Wi-Fi
Education
Regions
Countries
States
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