Enrollment Advisor
Tasks
- Conduct consultative phone sales calls
- Convert inbound leads to enrollments
- Educate consumers on Medicaid self direction programs
- Execute structured warm handoff to Enrollment Specialist
- Handle objections and cost concerns
- Maintain lead documentation in lead tracker
- Manage lead queue and responsiveness
- Participate in weekly call coaching and conversion analysis
- Prioritize leads by tier guidelines
- Qualify consumers for eligibility and needs
- Secure verbal commitment to enroll
- Update records in Salesforce
Perks/Benefits
- N/A
Skills/Tech-stack
Active Listening | CRM | Consultative selling | Customer qualification | Healthcare sales | Lead Management | Medicaid | Objection Handling | Phone sales | Sales Lead Management | Salesforce
Education
Associate Degree | Bachelor of Engineering | Bachelor of Science
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