Enrollment Coordinator
Tasks
- Answer calls and respond to customer complaints
- Create electronic health records for new members
- Determine plan eligibility for Medicaid and Medicare
- Follow compliance policies for health department requirements
- Generate and process enrollment and disenrollment correspondence
- Handle enrollment inquiries
- Maintain member demographic information
- Process enrollment files for state and federal departments
- Process member enrollment and disenrollment
- Track and report key performance indicators
Perks/Benefits
- 401k
- Dental insurance
- Employee assistance program
- Health savings account
- Holidays
- Internal mentoring program
- Long-term disability
- Medical insurance
- On-site gym
- Paid time off
- Retention bonuses
- Short-term disability
- Sick leave
- Tuition reimbursement
- Vision insurance
Skills/Tech-stack
Customer Service | Data Processing | Electronic Data | Electronic Data Processing | Electronic Health Records | Excel | Health Records | Medicaid | Medicare | Microsoft Office | Outlook | PowerPoint | Word
Education
Roles
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