Online Order Fulfillment Supervisor Full Time
Hudson, MA #0209, United States
USD 36K-44K (estimate) Senior-level Full Time
Tasks
- Coach and train fulfillment team on policies and best practices
- Ensure service level agreement compliance
- Handle damaged goods and spoiled products
- Lead omni team members
- Maintain SFC and BOPIC work area cleanliness
- Manage curbside and ship from club fulfillment
- Manage team performance and provide actionable feedback
- Monitor inventory discrepancies and equipment issues
- Oversee BOPIC and Same Day Delivery operations
- Package orders according to standard operating procedures
- Pick and verify merchandise with handheld scanner
- Print packing slips shipping labels and staging tickets
- Process member orders using pick lists and RF scanners
- Process returns and determine resolution path
- Review daily and weekly OMNI reporting
- Update merchandise locations and staging areas
Perks/Benefits
- 401k retirement plan
- Dental benefits
- Employee stock purchase plan
- Flexible spending account
- Free memberships
- Health benefits
- Health savings account
- Paid time off
- Vision benefits
- Weekly pay
Skills/Tech-stack
Coaching | Computer Proficiency | Inventory Management | Order fulfillment | Order picking | RF scanner | Reporting | SOP compliance | Service Level | Service Level Agreement | Staging Operations | Team leadership | Workflow Management
Education
N/A
Regions
Countries
States
Cities
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