Sr. Manager, Product Owner II, Contact Center Business Intelligence & Analytics
Mt Laurel - 6000 Atrium Way, Mount Laurel, New Jersey, United States
USD 115K-186K Senior-level Full Time
Tasks
- Align roadmap with stakeholders
- Define OKRs
- Establish product performance scorecards
- Evaluate new work requests
- Lead Agile Scrum ceremonies
- Manage defect prioritization
- Manage delivery blockers
- Manage product backlog
- Oversee user story acceptance
- Present business value and ROI narrative
- Prioritize user stories
- Review performance analytics
Perks/Benefits
Skills/Tech-stack
Agile | Agile Framework SAFe | Business Intelligence | Customer Feedback | Data analytics | Kanban | Metrics | OKR | OKRs | Product backlog | Project Management | Regulatory Compliance | Risk Management | SAFe | Scaled Agile | Scaled Agile Framework | Scaled Agile Framework (SAFe) | Scorecards | Scrum | Stakeholder management | Trend analysis | User stories
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
Roles
Regions
Countries
States
Cities
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