Supervisor, Billing Setup & Enrollment
Tasks
- Collaborate with finance IT and client success to execute contracts
- Conduct root cause analysis and operational reporting
- Drive SOP development and automation initiatives
- Handle contract interpretation and pricing exceptions
- Lead billing setup and enrollment team
- Manage contract setup and pricing changes
- Oversee enrollment requests and workload balancing
- Perform queue management and quality assurance
- Support billing corrections and retroactive pricing
Perks/Benefits
- Comprehensive benefits
- Health insurance
- Paid time off
- Retirement savings plan
- Tuition reimbursement
- Wellness programs
Skills/Tech-stack
Automation | Billing operations | Cause analysis | Contract administration | Contract interpretation | Financial controls | Microsoft Excel | Operational reporting | Pricing Administration | Process Improvement | Quality management | Queue management | Root Cause Analysis | Root cause | SOP Development | Service Level | Service Level Management | Workforce Planning | Workload balancing
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