Senior Manager Fraud Strategy and Trend Analytics (HYBRID--Richmond, VA)
Glen Allen, Virginia, United States
R
USD 135K-225K Senior-level Full Time
Tasks
- Align SLAs pricing and capabilities to risk coverage and ROI
- Assess and optimize fraud tools and processes
- Balance fraud mitigation with customer experience
- Conduct market threat analysis
- Design fraud risk strategy roadmap
- Design implement and refine fraud models rules and decision flows
- Drive process reengineering and technical implementation
- Establish fraud scorecards and KPIs
- Execute originations fraud strategy
- Lead and develop fraud analysts and investigators
- Lead trend analysis and root cause assessment
- Manage vendor relationships and integrations
- Monitor fraud trends and typologies
- Oversee control monitoring challenger testing and refinement
- Perform fraud risk assessments for enterprise initiatives
- Propose and test fraud solutions
- Provide executive reporting on fraud KPIs and ROI
- Represent leadership in escalations and complex cases
- Support audits regulatory requests and control reviews
- Support system migrations conversions and M A integration
- Translate insights into strategies policies rules segments controls
Perks/Benefits
Skills/Tech-stack
Agile project management | Authentication | Behavioral biometrics | Case management | Cause analysis | Challenger Testing | Customer Experience | Customer Experience Optimization | Data Mining | Decision engine | Decisioning | Device fingerprinting | Drift monitoring | Experience optimization | Fraud analytics | Fraud risk | Fraud risk management | Fraud strategy | Identity Proofing | Identity verification | KPI Development | Microsoft Excel | Microsoft PowerPoint | Model Governance | Performance Metrics | Project Management | ROI Management | Regulatory Compliance | Risk Appetite Alignment | Risk Management | Risk appetite | Root Cause Analysis | Root cause | SLAs | Segmentation | Stability monitoring | Test and learn | Thresholds | Trend analysis | Vendor management
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
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